Cancellation & refund policy

Last updated: 19 September 2026

Try DoneCheck with your own work before choosing a paid plan.

Free trial

The trial lasts seven days and includes one active work location. No payment method is required. The trial does not automatically charge you; a paid subscription requires a separate checkout.

First-purchase refunds

If you are not satisfied, you may request a refund within 5 calendar days of your initial subscription purchase. This applies to the first purchase, not recurring renewals. We do not normally provide refunds or credits for partially used subscription periods.

This policy does not limit any rights or remedies that apply under law. If you believe a charge was duplicated or incorrect, contact us so we can investigate.

How to request a refund

Email bytegenietechnologies@gmail.com from your account email with your business name, payment reference, purchase date, and reason for the request. We will review the request against this policy and confirm the outcome by email.

How refunds are returned

Approved refunds are processed within 5–7 business days to the original payment method through Razorpay. Your bank or payment provider may take additional time to display the credit. We do not issue refunds to a different account.

Cancel a subscription

Sign in, open Billing, and cancel renewal. Your paid access continues until the end of the current paid period. Cancelling renewal does not itself request a refund. If you cannot access Billing, contact support before your next renewal.

When access ends

After effective expiry, a 30-day recovery period preserves operational history. Reactivate within that period to recover it; otherwise operational data is removed from active systems. See our privacy policy for retention details.

Operator

Sahil Lakhmichand Sukhawani, trading as Byte Genie Technologies
GSTIN: 27JYQPS1347B1Z1
Contact: bytegenietechnologies@gmail.com